Refund & Returns Policy

At Core Motion, we want you to be satisfied with your purchase. If you're not completely happy, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Be returned in its original packaging.
• Include proof of purchase.

Non-Returnable Items

For hygiene and safety reasons, products that show signs of use or damage caused after delivery may not be eligible for a return unless they are defective.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Include:

• Your order number.
• A description of the issue.
• Clear photos of the product and packaging.

We'll work with you to resolve the issue as quickly as possible.

Refunds

Once we receive and inspect your returned item, we'll notify you of the outcome.

If approved, your refund will be processed back to your original payment method. Processing times may vary depending on your payment provider.

Return Shipping

If the return is due to a damaged, defective, or incorrect item, we'll provide instructions on how the issue will be resolved.

If the return is for any other eligible reason, return shipping costs may be the responsibility of the customer unless otherwise required by law.

Contact Us

If you have any questions about returns or refunds, please contact us through our Contact Us page.