Shipping Policy

Last updated: 4 September 2026

Thank you for shopping with Core Motion.

This Shipping Policy explains how orders placed through Core Motion are processed and delivered.

1. Shipping Destinations

Core Motion currently ships orders within South Africa only.

2. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are generally not processed or dispatched on weekends or South African public holidays.

Please note that order processing time is separate from the delivery timeframe.

3. Shipping & Delivery Times

We currently offer Ordinary Shipping within South Africa.

After your order has been processed and dispatched, estimated delivery typically takes approximately 7–13 business days.

The estimated total timeframe from successful payment to delivery is therefore approximately:

8–16 business days in total

This consists of:

• 1–3 business days for order processing
• 7–13 business days for delivery

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, courier operations, weather conditions, public holidays, shipping disruptions, or other circumstances outside of Core Motion's control.

4. Shipping Costs

Shipping is free on all orders within South Africa.

No standard shipping fee will be charged at checkout.

5. Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where tracking is available.

Please note that tracking information may take some time to become active after your order has been dispatched.

6. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping and contact information at checkout.

Core Motion cannot be held responsible for delays, failed deliveries, returned shipments, or additional costs resulting from incorrect or incomplete information provided by the customer.

7. Delayed or Missing Orders

If your order has not arrived after the estimated 8–16 business day timeframe, please contact us through our Contact Us page.

We will assist in checking the status of your shipment and, where applicable, work with the shipping carrier to investigate the delay.

Please understand that delays may occasionally occur due to circumstances outside of Core Motion's control.

8. Questions About Shipping

If you have any questions regarding your order or delivery, please contact us through our Contact Us page.