Shipping Policy

Thank you for shopping with Core Motion.

We’re committed to getting your order to you as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed or shipped on weekends or South African public holidays.

Shipping Destinations

Core Motion currently ships within South Africa.

Shipping & Delivery

We currently use Ordinary shipping for deliveries within South Africa.

Once your order has been processed and shipped, the estimated shipping time is 7–13 business days.

Please note that delivery times are estimates and may vary depending on your location, courier operations, customs processing, weather conditions, public holidays, or other circumstances outside of our control.

Your order may therefore take approximately 8–16 business days in total, including our processing time and shipping time.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where tracking is available.

Please allow some time for tracking information to become active after your order has been dispatched.

Incorrect or Incomplete Address

Please ensure that your shipping address and contact information are correct before completing your order.

Core Motion cannot be held responsible for delays, failed deliveries, returns, or additional shipping costs resulting from incorrect or incomplete address information provided at checkout.

Delayed or Missing Orders

If your order has not arrived after the estimated delivery window, please contact us through our Contact Us page.

We will assist you in checking the status of your shipment and, where applicable, work with the shipping carrier to investigate the delay.

Questions?

If you have any questions about your order or shipping, please contact us through our Contact Us page.

We’re here to help.